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Artificial Intelligence

  • Nation's largest mall is ‘mapping out’ a better shopping experience

    Technology that works like GPS for indoor locations is helping shoppers find their way through Mall of America.   

  • Walmart deploying tech that lets in-store shoppers check out — on their own

    A discount giant is helping more shoppers skip the checkout line.    Walmart is expanding the deployment of its Scan & Go mobile app, which is being tested in approximately 12 stores across Northwest Arkansas, Florida, Texas and Georgia. The chain is now rolling out the app for use in at least 10 additional locations in the Dallas-Fort Worth and Nashville markets. The stores will offer the solution by the end of the month, according to Justin Rushing, spokesman for Walmart.  

  • Online giant explores ‘mobile’ drone launch pad

    Amazon has lots of ideas about how drones can improve package deliveries, but they also need supportive facilities and operations.    In hopes of getting the ball rolling, the online giant has filed a patent application for “ground-based mobile maintenance facilities for unmanned aerial vehicles.” Simply put, these hubs would be dedicated to accommodating, loading, launching, receiving and maintaining the delivery drones.  

  • Wayfair extends reach of its augmented reality app

    A furniture e-retailer is putting its augmented reality-based app into more shoppers’ hands.   Wayfair’s AR application, WayfairView, has been integrated into its mobile shopping app on the newly released ASUS ZenFone AR. The smartphone, which launched on Thursday, is equipped with Google’s Tango AR platform.  

  • Q&A: Boxed co-founder talks about machine learning

    Driven by the need “to solve problems for its shoppers,” Boxed is about to make it easier than ever for customers to reorder merchandise — without even having to think about it.   

  • Regional furniture retailer modernizes front-end

    City Furniture sales associates are moving away from the cashwrap, and completing transactions directly on the show floor.  

  • Amazon Opens Old Wounds for Retailers (Again)

    Before we completely move on from last month’s Amazon Prime Day, it’s important to understand why retail brands once again braced themselves to lose customers and online sales when they had a whole year to do things differently.   

  • What do customers want from virtual shopping?

    Virtual reality shopping is here and consumers — or at least the ones that are tech-savvy — are ready to use it.   Seventy to eighty percent of "early tech adopter" consumers are eager to use virtual commerce technology to design rooms, customize products and shops with friends from across the globe, according to a study from L.E.K. Consulting.   
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