Artificial Intelligence

Walmart is eliminating about 7,000 back-office positions at its U.S. stores, with the majority of the cuts in the accounting and invoicing areas.     The move, which was first reported by The Wall Street Journal, follows a test earlier this summer at 500 stores in the West to cut three administrative accounting and invoicing jobs at each store.    

Cyber-criminals have been wreaking so much havoc among retailers that there has been a 137% jump in fraud attacks over the past four quarters, an issue affecting $7 out of every $100 of retail sales, according to the latest PYMNTS.com Global Fraud Attack Index.  

Eager to streamline the in-store shopping experience, Lowe’s will introduce a fleet of retail service robots this fall throughout select stores in the San Francisco Bay area.  

Staples wants to make back-to-school shopping virtually effortless.    The retailer announced a new beta test available on its mobile iOS app. Customers can now send a photo of their child’s back-to-school list via the Staples Easy System on the app and a Staples associate will populate the customer’s shopping cart with everything they need.      

Neiman Marcus is making it easier for customers to select their sunglasses.      The luxury department store retailer is launching a new technology, called the Sunglass Memory Mirror, in partnership with MemoMi and Luxottica Wholesale NA. The mirror, which is really a digital screen, allows sunglass shoppers to better engage with the product and create shareable shopping experiences.     

Amazon isn’t selling cars — at least not yet anyway — but it has launched a site where consumers can research and compare cars and read reviews.   Called Amazon Vehicles, the new site is designed as a research destination for customers shopping for vehicles, parts, and accessories   It includes detailed specifications, photos and reviews for an array of car models, both new and classic, ranging from Tesla Motors' 2014 Model S to the 1965 Ford Mustang.  

Ikea is expanding its renewable energy commitment with state-of-the-art fuel cell technology.

Based on the success of a pilot installation, the Swedish home furnishings retailer plans to install biogas-powered fuel cell systems at four stores in California.

A year ago, Ikea completed installation of a similar project at its location in Emeryville, Calif., one of the company’s two San Francisco-area stores.

Chain Store Age recently sat down with Stefan Weitz, chief product and strategy officer of omnichannel commerce and service provider Radial (formerly eBay Enterprise), to discuss how retailers can offer a seamless experience and have a successful holiday.
    
What is the biggest challenge retailers face when trying to enable omnichannel?

In many cases, it’s thinking they can do omnichannel by themselves.

Whether you’re an eye-roller or an enthusiastic participant, Pokémon Go is a game that’s difficult to ignore. It does have a lot going for it: nostalgic yet advanced, simple but strategic, and although played on phones, the game incorporates the user’s surroundings to an extent we haven’t really seen before. The “Go” sets the game apart from all others that have come before, Pokémon or not: you simply can’t catch Pokémon while sitting still.   

Let’s talk about pizza, shall we? A truly historic and transformative moment occurred in Cincinnati, Ohio early this month that changes the way college students can satisfy their late night munchies. Xavier University installed the nation’s first Pizza ATM. It’s open 24 hours a day, seven days a week and serves up fresh, restaurant-quality pizza cooked in minutes. The school’s dining service announced the occasion with a Tweet that reads, “One small step for pepperoni, one giant leap for pizzakind.”