Survey: Canadian retailers investing in customer experienceIn today’s competitive Canadian retail landscape, wowing customers is more critical than ever. Study: Digital assistants increase consumers’ purchase confidenceConsumers are warming up to digital assistants to better navigate complex online assortments, and make better purchase decisions. CSA Exclusive: Adore Me gets personal with customers through AI Adore Me, the fast-growing intimate apparel brand, wants to get more personal with its customers — and it is using its customer reviews to do so. Blockchain in Retail: Building a new level of consumer trust Cheerleaders for blockchain say the technology will be as disruptive for retail as the advent of online shopping. Analysis: Best Buy in strong competitive position Today's robust results from Best Buy serve as a reminder that with focus and effort it is possible for any retailer to succeed against Amazon and other online players. Six experiential trends reshaping grocery stores, restaurants Grocery stores and restaurant experiences are rapidly evolving to keep customers coming through the door. New solution keeps GNC associates on task GNC Holdings has added an intuitive, cloud-based platform to help associates streamline their daily responsibilities. Ahold Delhaize launches Peapod Digital Labs; names chief e-commerce officer Ahold Delhaize USA has created a digital solutions company to enhance the online experience for its customers. Study: Irrelevant promotions are killing customer loyalty Retailers that don’t target promotions are leaving profits on the table, and sacrificing customer satisfaction. Study: Consumers wary about facial recognition Despite retailers’ efforts to integrate disrupting technologies within shopping experiences, consumers aren't embracing all of it. First Previous 438 439 440 441 442 Next Last
