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Artificial Intelligence

  • Smarter Data Management Helps Retailers Compete

    Chain Store Age recently spoke with Hiro Yoshikawa, CEO and co-founder of Treasure Data. He discussed how a new level of customer data analysis can improve the customer experience.

    How has unified commerce and digitally influenced retail stepped up the game on data management?

  • Amazon’s healthy Q2 sales can’t offset big earnings drop

    Amazon’s Prime Day may have boosted the company’s second quarter sales, but the event wasn’t enough to keep its earnings on track.   The online giant’s net income for the second quarter, ended June 30, was $197 million, or $0.40 per diluted share, compared with net income of $857 million, or $1.78 per diluted share, in second quarter 2016. Earnings also drastically missed analyst expectations of $1.42 per share, according to consensus estimates from Thomson Reuters.  
  • Online merchant’s mobile search and shopping gets visual

    eBay is making it easier for mobile shoppers to browse its massive product catalog.    The online merchant is adding two new solutions that rely on pictures instead of words to help customers search its online offering of 1.1 billion items. The tools, which are supported by artificial intelligence and machine learning, will help mobile shoppers pinpoint — and purchase — merchandise faster.   
  • Walmart speeds up the task of reordering frequent purchases

    Walmart has found a way to make the digital shopping experience even faster.   The discounter launched a new service on Tuesday that streamlines how shoppers reorder merchandise via their desktop or Walmart app. Called Easy Reorder, the service integrates shoppers’ purchase histories —a list that is comprised of merchandise purchased both in-store and online. The service curates the customer’s most purchased items — including brands and sizes.   
  • Study: Majority of retailers adding AI tools within two years

    Eager to improve customer communication, a majority of retailers plan to increase in the use of artificial intelligence (AI) moving forward.   This was according to “How AI Technology Will Transform Customer Engagement,” a report from Linc and BrandGarage. The study polled 104 senior-level marketing and e-commerce executives from leading retail brands.  
  • Nourishing food retailers with profitable growth

    The recipe for success in food retail is changing at breakneck speed. Economic drivers, such as commodity deflation, make revenue growth difficult. At the same time, demographic trends – including the rise of both millennials and centennials – undermine tried-and-tested business models. And now they are faced with the game changing move by Amazon with its planned acquisition of Whole Foods.  
  • Walmart marketplace expands breadth of merchandise

    Walmart is streamlining how its third-party suppliers connect with its marketplace.    Acenda announced Wednesday that it has integrated with Walmart.com's global marketplace, connecting Acenda store owners and third-party sellers with Walmart's significant customer base.  Acenda now helps retailers and brands optimize their product listings across major marketplaces including Walmart, Amazon, Google and eBay as well as leading retailers.  
  • Discounter ups the ante on hydrogen fuel cells for lift trucks

    Walmart is stepping up efforts to drive energy efficiency across its distribution network.   The discount giant is adopting fuel cells and hydrogen stations from provider Power Plug — a move that will bolster its energy efficiency at up to 30 more locations. Walmart already has Plug Power fuel cells installed at 22 distribution centers, according to USA Today.  
  • Fast-food giant automates development strategy

    Subway is more accurately planning new locations.   The fast-causal restaurant chain is partnering with location intelligence provider SiteZues, to augment its development strategy. The company’s data-driven solution will combine advanced geospatial technology and visualization with Subway’s market data. The result will be more thorough and accurate insights — the foundation Subway needs to plan and expand its market growth.   
  • How to Stay Protected in this New Age of Data Breaches

    The rate at which data breaches are hitting and impacting businesses shows no sign of slowing. In fact, according to the Identify Theft Resource Center, the number of breaches so far this year has already surpassed the number of breaches around the same time last year by almost 35%. (Here’s a list of breaches that have already occurred this year.)   
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