Customer service can make or break brand loyaltyA new survey reveals how customer service can influence consumers to stay with – or abandon – a brand. Direct-to-consumer retailers innovate – in-store and onlineThe direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels. Salesforce: Generative AI will help drive holiday sales Holiday shopping won’t start for a few months, but Salesforce has released five seasonal shopping predictions. Walmart opens second next-gen fulfillment center Walmart’s largest fulfillment center to date is also its latest high-tech facility. Walmart expands retail media network reach with partnerships Walmart is collaborating with several social and streaming companies to extend the reach of its Walmart Connect closed-loop media business. Exclusive Q&A: Zenni sees bright future for AI in DTC retail Direct-to-consumer eyewear retailer Zenni is actively adopting advanced AI technology to optimize its digital shopping experience. Walmart and Sam’s Club toughen seafood supply chain standards Walmart and its Sam’s Club discount warehouse subsidiary are aiming for a more transparent tuna supply chain. Three design tips for small-format stores Store formats are shrinking fast—from Express Edit, Market by Macy’s and Bloomingdale’s Bloomie’s concept, to diminutive offerings by the likes of Kohl’s, Ikea, Publix, Barnes & Noble and Sprouts. Newegg automates website content review with AI Newegg Commerce Inc. is leveraging artificial intelligence (AI) for product description quality assurance. Google provides virtual try-on with generative AI Google is expanding its generative AI-based shopping experience to include virtual try-on for apparel. First Previous 100 101 102 103 104 Next Last
