Voice Control

Best Buy is looking to grab share in one of the hottest categories of the "smart" home market: voice-activated devices.   The retailer is adding Amazon Alexa and Google Home "experiences" to about 700 Best Buy stores nationwide. The new interactive displays will start arriving in stores in July, with the rollout complete by the end of the year.  In addition, there will be an enhanced online presence for the devices on Best Buy's e-commerce site.  

Consumers may want a more personalized shopping experience, but some efforts in this regard creep them out.      

Merchants may be losing out on potential e-commerce sales due to shoppers’ concerns over the security of their information in the digital world.  

Shoppers in Denver are getting their first taste of Amazon Prime Now.   The service, which is exclusive to the online giant’s Prime members, provides free two-hour delivery on tens of thousands of items, from household and daily essentials to electronics, games and outdoor supplies. Area Prime members can order through Amazon’s Prime Now app, available on iOS and Android devices, Amazon’s web site, or “speak” orders to their Alexa device.  

Amazon is giving its Dash Wand a makeover — make that a “voice over.”   The online giant has upgraded its Amazon Dash Wand with its artificial intelligence-based Alexa functionality. Extending Amazon’s signature virtual assistant Alexa beyond the Echo home speaker offering, the Dash Wand is described as the smallest and most inexpensive Alexa-enabled device, according to Geek Wire.    The Amazon Dash

American Express cardholders are now only a voice-command away from browsing their account or paying their bill.   The credit card company is expanding its partnership with Amazon by launching its new Amex skill for Amazon Alexa. The skill brings select experiences of AmericanExpress.com and AmEx’s mobile app to Amazon’s voice service Alexa, within devices like Amazon Echo and Echo Dot.  

The United Kingdom is preparing for Amazon’s newest technology hub — a lab that will focus on innovations from artificial intelligence to machine learning.   The online giant plans to open a new 60,000 sq. ft. development center in Cambridge this fall. The facility will have the capacity to employ more than 400 associates, including machine learning scientists, knowledge engineers, data scientists, mathematical modelers, speech scientists and software engineers.  

Domino’s Pizza now lets customers sync their smart home devices with the ETA of their pizza deliveries.   The pizza giant is partnering with If This, Then That (IFTTT), a free platform that allows users to create connections — or applets — between digital devices and services. By integrating its digital Domino's Tracker, which enables customers to monitor orders from preparation to delivery, into the platform, the company has created Domino’s-branded applets.  

Amazon’s voice-controlled assistant is becoming a more powerful shopping tool.     Amazon announced on Tuesday that Prime Now subscribers can now use Alexa to order from Prime Now and its two-hour delivery service in the cities where it is available (30 in total at the present time).   In addition, customers can also order from Prime Now’s newly launched alcohol delivery service in the markets where it is offered.