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Machine Learning

  • IBM Watson brings Staples’ ‘Easy Button’ to life for businesses

    Staples is working on bringing the “on-demand” world to businesses.  

  • Alibaba co-founder urges China to use big data to fight cyber-crimes

    Alibaba’s co-founder has a solution to ward off harmful cyber-attacks across China.   The online platform’s co-founder Jack Ma proposed that the nation’s top security bureau use big data to prevent crime — an announcement that endorses China’s budding efforts to build an unparalleled online surveillance system, according to Bloomberg.  

  • Retail Innovation: Tapping into the Tech Ecosystem

    Many retailers could be forgiven for thinking that their biggest challenge – satisfying the changing expectations of a digital-savvy and fickle customer base – just keeps on getting harder.  

  • Rent-A-Center improves customer lease processing

    Rent-A-Center customers can now attain merchandise even faster.   The rent-to-own retailer added Provenir Cloud, from risk analytics and decisioning solutions provider, Proviner, to support the processing of customer applications for lease purchase agreements across its Acceptance Now division. AcceptanceNow partners with a variety of furniture, appliance and other retailers, increasing shoppers’ accessibility to high quality brands.   

  • Staples targets back-to-school needs with new app feature

    Staples wants to make back-to-school shopping virtually effortless.    The retailer announced a new beta test available on its mobile iOS app. Customers can now send a photo of their child’s back-to-school list via the Staples Easy System on the app and a Staples associate will populate the customer’s shopping cart with everything they need.      

  • Macy’s tests in-store artificial intelligence tool

    It won’t help you find Pikachu, but a new mobile tool from Macy’s will assist shoppers in navigating the store.   The department store retailer is piloting “Macy’s On Call,” a solution that lets in-store customers use their mobile phones to interact with an artificial intelligence (AI) platform powered by IBM Watson. The Satisfi intelligent engagement platform provides the connection between the mobile tool and the Watson platform.  

  • Pizza Hut engages customers in conversation

    Everyone loves to talk about pizza, and Pizza Hut is turning that tendency into a consumer touchpoint.  

  • LIGHTING REBATE TRENDS

    About two-thirds (64%) of the United States is covered by prescriptive lighting rebates, according to BriteSwitch, a rebate fulfillment company. These rebates can significantly reduce the installed cost of new lighting in existing buildings and improve payback by 20% to 25%, which would reduce a two-year payback to about 1.5 years.

  • Pinterest ramps up shopping efforts — and adds some cool new tools

    Pinterest is making it easier for consumers to shop and buy on its site.    The company, which claims 100 million monthly users, on Tuesday unveiled a collection of new tools, called “Shopping with Pinterest,” that includes visual search technology that lets people search for similar items shown featured in a pin (post).   

  • Grocer takes extra steps for customer experience

    Roche Bros. may only operate 19 local stores, but still thinks big when it comes to meeting customer demand wherever it exists. The Massachusettes-based chain has selected Unata to build an enhanced e-commerce and omnichannel shopping experience. The new e-commerce platform will be available at 18 of its Roche Bros. and Sudbury Farms stores, which will feature a home delivery option in eastern and central Massachusetts and a curbside pickup option at a growing number of locations.
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