Skip to main content

Machine Learning

  • 5 reasons Facebook will have a major impact on CRM

    Facebook has been getting a lot of attention for recent updates which make it more of a direct customer engagement tool. The attention is deserved, as Facebook is on its way to becoming a vitally important CRM platform. Here are five reasons why.   1. Everyone is doing it

  • TechBytes: Five reasons Facebook will have a major impact on CRM

    Facebook has been getting a lot of attention for recent updates which make it more of a direct customer engagement tool. The attention is deserved, because Facebook is on its way to becoming a vitally important CRM platform. Here are five reasons why.

    Everyone is doing it

  • eBay brings better offers to the surface

    Online retail platform eBay wants to ensure consumers can quickly find the most relevant items at the best prices.   eBay is unveiling several types of new browsing modules and approaches to surfacing goods that go beyond traditional keyword search results. The new modules take advantage of structured data that is now foundational on the eBay platform.  

  • Facebook wants to support your customer engagement

    Retailers have long been interacting with customers via Facebook, but the social network is making a big push to become a full-fledged CRM platform.

    Among the announcements Facebook made at its F8 developers conference this week was a beta release of its Messenger chat platform with bots and a new Send/Receive application programming interface (API).

  • A win-win for retail merchants and operators

    Merchants intent on growing sales and operators eager to reduce shrink can both find something to like in a new service offering from global loss prevention leader Tyco Retail Solutions.

    Tyco took the concept of software as a service, commonly referred to as SaaS, and applied it to the world of asset protection in a way that offers benefits to merchants and store operations executives looking to reduce shrink.

  • eBay enhances product, search capabilities

    eBay Inc. is attempting to streamline how it serves content to consumers.

    eBay has found that online shoppers follow some common patterns in proceeding from wanting a particular item to purchasing it. These patterns are driving the retailer’s new product and search-related enhancements.

  • SPECS Exclusive: Construction goes high tech

    Although the construction industry lags other major verticals in IT spending, technology is still having a dramatic impact.

    “We are at the intersection of technology and buildings,” said James M. Benham, CEO of construction technology firm JBKnowledge, during a session at Chain Store Age’s SPECS 2016 conference at Hilton Anatole in Dallas, March 13-15. The session, “Future Forecast: Drones, Sensors, Integrated Apps,” examined how leading-edge technology is changing the construction industry.

  • Lowes Foods makes exceptional loss prevention effort

    Knowing when things are right is important, but knowing when things are wrong may be even more vital.

  • Total Service

    A diversified service offering that includes interior and exterior signage, lighting, specialty contracting and facilities maintenance gives ImageOne Industries an up-close look at the evolving retail scene. Chain Store Age spoke with ImageOne Industries president Jim Mikula about some of the trends the company is seeing.

    What trends are you seeing in retail signage and graphics?

  • Constant Vigilance

    Even when security technology vendors and users are unaware of a vulnerability, cybercriminals may already be well aware and taking advantage.

X
This ad will auto-close in 10 seconds