Rebag’s new Connecticut store has item-pricing self-service kioskDigitally native Rebag has added another location to its brick-and-mortar portfolio. BJ’s serves older customers with voice-based virtual assistantBJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. CSA Exclusive: Footwear brand segments customers with AI Global direct-to-consumer specialty footwear retailer Cariuma is customizing the path to purchase for four distinct customer groups. Gartner recognizes Dynamic Yield as personalization leader Experience optimization platform Dynamic Yield has received top honors in the latest Gartner Magic Quadrant for Personalization Engines. Home Depot extends cloud partnership with Google The Home Depot is supporting digital transformation across its entire enterprise with Google Cloud technology. Exclusive Q&A: IBM reveals how AI helps solve supply chain challenges As unpredictable world events highlight supply chain weaknesses, retailers and suppliers can leverage artificial intelligence technology to effectively respond. Klarna moves into social commerce space A global retail bank, payments and shopping service is acquiring a social shopping technology provider. Pitney Bowes speeds up parcel sorting with smart robots A global commerce solutions provider is deploying robotic parcel sorting technology in its U.S. e-commerce hubs. BigCommerce provides retailers a choice of data analysis tools A leading e-commerce platform is letting retailers personalize the technology they use to enhance customer personalization. Inventory management holds the key to omnichannel fulfillment success As the coronavirus pandemic raged, 2020 marked a year of dramatic increase in e-commerce, with online sales surging 27.6% worldwide. LVMH fashions smart personalization strategy with Google Cloud A global luxury powerhouse is partnering with Google Cloud to develop cloud-based artificial intelligence solutions. Neiman Marcus plans to invest more than $500 million in digital tech Neiman Marcus Group is kicking off a three-year intensive digital investment strategy with the purchase of a machine learning platform. First Previous 23 24 25 26 27 Next Last