Machine Learning

Digitally native Rebag has added another location to its brick-and-mortar portfolio.

BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied.

Global direct-to-consumer specialty footwear retailer Cariuma is customizing the path to purchase for four distinct customer groups.

Experience optimization platform Dynamic Yield has received top honors in the latest Gartner Magic Quadrant for Personalization Engines.

The Home Depot is supporting digital transformation across its entire enterprise with Google Cloud technology.

As unpredictable world events highlight supply chain weaknesses, retailers and suppliers can leverage artificial intelligence technology to effectively respond.

A global retail bank, payments and shopping service is acquiring a social shopping technology provider.

A global commerce solutions provider is deploying robotic parcel sorting technology in its U.S. e-commerce hubs.

A leading e-commerce platform is letting retailers personalize the technology they use to enhance customer personalization.

As the coronavirus pandemic raged, 2020 marked a year of dramatic increase in e-commerce, with online sales surging 27.6% worldwide.