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FTC okays Safeway-Albertsons merger
The U.S. Federal Trade Commission has cleared the merger of supermarket operators Safeway Inc. and Albertsons, creating a larger competitor to rival chain Kroger. But there is one caveat.
The FTC agreed to the deal only after Safeway and Albertsons agreed to sell 168 stores to address the FTC’s competition concerns.
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Home Depot, Zappos, Office Depot among online customer service leaders
Chicago – One pure-play and six omnichannel retailers received top honors for their online customer service in the E-Tailing Group’s Q4 2014 Mystery Shopping Study. In alphabetical order, the top performers were Dick’s Sporting Goods, Kate Spade, Office Depot, Ross-Simons, The Home Depot, Williams-Sonoma, and Zappos.

