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Sales & Marketing

  • Canadian outerwear brand opens pop up

    Canadian retailer Arc'teryx has opened a stylish pop-up dedicated to its Veilance outerwear menswear collection.     Arc'teryx partnered with New York-based design firm Snarkitecture on the temporary store, located in Manhattan’s SoHo neighborhood, which will be open until January 8, 2017.   

  • Lowe’s appoints new customer experience leader

    To bolster its omnichannel efforts, Lowe’s promoted Michael McDermott to chief customer officer.   McDermott, who currently serves as Lowe's chief merchandising officer, will be responsible for creating experiences that best serve customers and differentiate Lowe's in an omnichannel environment. This includes lead-ing strategies, customer insights, customer experience design and market-ing.   

  • Google testing voice search for local shopping

    Google is testing a feature that allows users to search for specific products nearby or in a specific area using voice commands.    According to a report by MediaPost, the feature, similar to a search experience, provides the users with a response (verbal in this case) based on local inventory around them.   

  • Reviews-only site opens brick-and-mortar concept

    Sleepsherpa.com, an online sleep resource that offers reviews of mattresses, bedding, pillows and sleep devices, has entered the physical space.   The company has opened a mattress showroom in Edina, Minn., that allows customers to try out a selection of the online-only mattress brands that have sprung up the past few years and disrupted the traditional mattress-buying model by offering generous trial periods and low pricing.    

  • IBM Watson brings Staples’ ‘Easy Button’ to life for businesses

    Staples is working on bringing the “on-demand” world to businesses.  

  • First Look: Check out Walmart’s new BOPIS machine

    Walmart is testing new technology that could revolutionize the way customers pick up purchases they ordered online.     The discounter has installed a giant machine in a store in Bentonville, Ark., close to its headquarters, that automatically distributes online orders to users of Walmart's  buy-online-pickup-in-store service, reported Business Insider.   The machine is located directly inside the store's entrance.   

  • AutoNation to open new format, sell auto parts

    The nation’s largest auto dealership chain is expanding its brand into new areas of the automotive retail sector.    AutoNation announced it will debut a new format, a standalone concept called AutoNation USA, that will be dedicated to used-car sales and also serve as service centers, offering scheduled maintenance and repair work along with express service. The company has identified 25 sites to launch the concept, with five expected to open in 2017.     

  • Report: 2016 Black Friday weekend deals will be biggest ever

    Regardless of when retailers start their sales, Black Friday weekend is shaping up to feature the biggest deals yet.   According to BlackFriday.fm, a website that tracks the best Black Friday deals, news, and ad scans, “the Black Friday and Cyber Monday sales are going to be bigger than ever this year, “ said Rene Kirschbaum, director of BlackFriday.fm.   Among the retailers to watch include:  
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