Social Media

eBay’s automotive marketplace is partnering with an online payments provider and launching two new in-app chat features.

The largest mall in the Caribbean has found a way to ensure that the number of shoppers complies with government guidelines regain the confidence of consumers that it's safe to enter, shop and dine.

A beauty giant is taking a big step in social shopping.

Starbucks Corp. is the latest company to temporarily stop advertising on social media platforms.

A new study indicates that consumers have turned to tried-and-true digital means to receive COVID-19 information from retailers.

Three of the country’s most high-profile outdoor apparel retailers have joined a boycott campaign against Facebook, which ranks as the second-largest U.S. digital ad player after Google. 

Before the COVID-19 pandemic hit, the retail industry was already facing unprecedented volatility and uncertainty.

Two-thirds of B2C and B2B e-commerce companies have reported neutral or positive impact on their sales from COVID-19.

Newegg’s in-house fulfillment network is providing a turnkey customer service outsourcing solution.