Salesforce: E-commerce traffic surges in Q4A sharp increase in e-commerce during Q4 2019 led to other positive outcomes for digital retailers. Consumers will dump brands they don't trustPoor product quality is not the only factor that erodes consumer trust in a brand. Study: Retailers need to mobilize text interaction Constantly connected consumers increasingly seek to communicate with businesses via text. What is online shoppers’ number one turnoff? To win the hearts of customers, e-commerce retailers need to minimize one particular cost. How to create an incredible in-store retail experience Sixty-nine percent of consumers believe a good in-store experience is important, according to the “State of Consumer Behavior Report” by Raydiant. Amazon tops digital customer experience rankings An e-commerce titan receives the highest ratings across four crucial customer satisfaction drivers. Forever 21 taps former H&M exec as CEO The former leader of a rival fast-fashion giant is taking over control of Forever 21. The Knot ties deal with celebrity couple An actress and her former pro surfer fiancé are publicizing their registry on a digital wedding platform. Product discovery wars 2020: Google, Amazon and your retail business Google’s recent revamp of its product discovery tool is designed to fend off competition in the U.S. from Amazon in the $55 billion search advertising market. Pinterest to give special attention to ‘trustworthy’ retailers Retailers deemed worthy by Pinterest will receive extra promotion on the site. CSA Exclusive: 1-800-Flowers stays informed ahead of seasonal peaks A specialty gift retailer combines a personal approach and leading-edge technology to satisfy customers during holidays and beyond. The most used social media platform is… Across all age groups, one social media platform far outweighs all others in terms of use. First Previous 55 56 57 58 59 Next Last
