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Loyalty Marketing

  • Vantiv upgrades point-of-sales tech

    CINCINNATI — Vantiv, a leading provider of payment processing services and related technology solutions for merchants and financial institutions, is combining point-of-sale redemption technology with the Visa Offers platform for cardholders and merchants of all sizes. 

    The upgraded technology will help drive additional value at the point-of-sale. 

  • Former PepsiCo exec to head TCC Americas

    WESTPORT, Conn. — TCC, a global leader in retail marketing programs, has appointed former PepsiCo executive Van B. Sapp as president of TCC Americas. In his new role, Sapp will be responsible for TCC's operations in North and South America, adding capabilities with licensed properties and integrating digital components to current customer initiatives.  

  • Fleet drivers can fuel up at Meijer gas stations

    Thanks to an agreement between Meijer and Voyager network owner U.S. Bank, Fleet drivers can now use their Voyager network fuel cards at Meijer gas stations in the Midwest.

    Cardholders presenting U.S. Bank Fleet Cards or those issued by any of the bank’s Voyager network partners can now make purchases at 189 Meijer fueling sites in Michigan, Ohio, Indiana, Illinois and Kentucky.

  • Target beta tests Cartwheel

    NEW YORK — Target is beta testing a new app that allows users to save on items and share deals on Facebook.

    A Bullseye View, Target's online magazine, announced the introduction of Cartwheel, where people can find offers on products by browsing the system or looking at friends' activites, and add up to 10 of their favorites to a list. Once a red check appears in the corner of the offer card, the item can be purchased, and customers can either print a special barcode from their desktop computers or use their mobile devices in-store to access it.

  • Sears Holdings names new CIO

    Hoffman Estates, Ill. -- Sears Holdings announced that Jeff Balagna will join the company as executive VP and CIO. In his new role, Balagna who most recently served as CIO at Eli Lilly, will be responsible for all technology and infrastructure initiatives for the company in its support centers and in-store.
       

  • Former Eli Lilly exec heads to Sears

    HOFFMAN ESTATES, Ill. — Sears Holdings has appointed former Eli Lilly CIO Jeff Balagna as its new EVP and CIO. In his new role, Balagna will be responsible for all technology and infrastructure initiatives for the company in its support centers and in-store.

  • Dillard’s taps OpinionLab for customer feedback solution

    Chicago -- Dillard's has selected OpinionLab to extend its omnichannel “Voice of Customer” program including its digital, mobile and in-store experiences, with precise insight into what its customers want and need.

  • Target Stumbles in Executing ‘Cartwheel’ on Facebook

    Target’s new “Cartwheel” Facebook shopping app is a great concept – use the world’s most popular social media platform to help generate in-store traffic. But the execution is clunky. It kind of reminds me of the second “Star Wars” trilogy that came out around the turn of the millennium – the back story of Darth Vader was rich with potential, but George Lucas polluted a great dramatic story arc with floppy-eared aliens and lame attempts at political commentary.

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