Loyalty Marketing

Boise, Idaho – Albertsons Companies Inc., which became the second-largest grocery retailer in the United States after purchasing Safeway in January, is planning to return to public ownership with a major stock offering that has implications for trading partners and competitors.

Target Corp.’s Bullseye blog has posted a Q&A with the company’s new chief information officer, Mike McNamara. The British native arrived at Target in February 2015, after 15 years with Tesco PLC.

Here is the Bullseye Q&A with McNamara:

West Coast regional grocer Haggen Food and Pharmacy has a new omnichannel partner to help drive growth.

The retailer has selected Unata to help implement customer loyalty and other initiatives to allow for more personalized marketing across Haggen’s channels including online, mobile and in-store.

Westlake Village, Calif. - Lowe's ranks highest in customer satisfaction with appliance retailers.According to the J.D. Power 2015 Appliance Retailer Satisfaction Study, Lowe's achieves high satisfaction across the customer experience.

 As grocery shoppers’ lives keep getting busier, Ahold’s online grocery delivery service Peapod keeps trying to make shopping easier.

San Luis Obispo, Calif. – Retailers who want to keep their customers happy and ensure positive word-of-mouth need to follow the “five-day rule” when fulfilling deliveries.

According to a new study of 13,000 consumers from cloud-based distributed order management solution provider Shopatron, 87% of orders delivered by a retailer or brand in five days or less resulted in the customer becoming a “promoter.”

The Container Store may have cleared the low bar it set for itself in the first quarter, but reporting a loss and another quarter of negative same store sales can’t feel good.

San Diego – Contrary to popular wisdom that women desire a highly interactive shopping experience while men just want to be left alone, the two genders may actually have some similar retail preferences.

According to Interactions Marketing’s latest Retail Perceptions report, “Does Gender Influence Shopping Behavior?” men and women’s shopping behaviors have many similarities.