Loyalty Marketing

Pleasanton, Calif. - Shoppers are using a larger variety of payment options with digital and mobile payments serving as supplements to the traditional cash and card-based payments tools. According to a new study of 1,000 consumers released by Blackhawk Network, while 93% of consumers still use cash; 68% use debit cards; 62% use PayPal and 14% have made mobile payments on smartphones or tablets.

Los Angeles – Cart abandonment is a problem that continues to plague online retailers, but some answers may have been uncovered. A site abandonment survey of more than 60,000 e-commerce shoppers by Bizrate Insights, a division of retail marketing solutions firm Connexity http://connexity.com/ (formerly Shopzilla), found that retailers can reduce abandonment by targeting customers who visited with the intent to buy, but didn’t complete a purchase (“true abandoners”).