Klarna streamlines customer service with generative AI assistantKlarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. How retailers are leveraging AI chatA new survey of retailers reveals the adoption rate and latest usage trends in artificial intelligence (AI) chat. Here’s what online shoppers want from digital wallets A new survey reveals the factors that will drive online consumers to select and utilize a digital wallet. Amazon adding new functionality to proprietary generative AI platform The Amazon Bedrock generative AI model will soon have new foundation models (FMs) from a next-generation artificial intelligence (AI) startup. Study: Amazon U.S. sales will pass $640 billion in 2024 A new projection suggests that Amazon's U.S. sales will have another healthy year. eBay to observe 'Pokemon Day' with special auction eBay is hosting a one-day event dedicated to all things Pokemon. Three hot sustainability efforts from a cold winter Retailers have kept warm this winter by implementing technology solutions to promote sustainability. Study: Mobile apps, websites show different signals in 2023 A new survey reveals mobile app user metrics are heading up while website statistics trend downward. Survey: Consumers trust e-commerce, but have concerns Consumers and e-sellers alike have concerns when it comes to e-commerce and social media marketplaces, according to a new survey from Chubb. Amazon adds advance grocery pickup/delivery window Amazon is offering a new service that lets customers plan ahead when it comes to scheduling their weekly grocery pickup or delivery. First Previous 31 32 33 34 35 Next Last