eCommerce

NEW YORK — ShopKeep POS was presented with a Bronze Stevie Award for Front-Line Customer Service Team of the Year in the Computer Hardware, Services & Software category at the seventh annual Stevie Awards for Sales & Customer Service. Other finalists in this category included Rackspace Hosting and nFocus Solutions.

ShopKeep POS was founded in 2008 by Jason Richelson, a former multi-store retailer in NYC, whose keen eye for merchant pain points and needs has influenced how he has built every inch of the company.

The Cellular Connection, the largest Verizon wireless retailer in the U.S., has unveiled a new design in its store in Indianapolis that will be incorporated into all its new stores moving forward. The design  is focused on providing a hands-on shopping experience and help customers understand how to fully integrate their technology purchases into their lifestyles.

Fourth quarter operating profits at Sear’s Holdings on an adjusted basis improved. 22% and same store sales at Sears flagship stores turned modestly positive.

NEW YORK — Reuben Hendell, chief strategy officer of GSI Commerce  and chief executive officer of its global agency services business, will be the keynote speaker at ACG New York’s Third Annual Digital Media & Technology M&A Conference in New York on Thursday, March 21, 2013, ACG New York announced.

The conference will focus on current M&A trends, deal structures, valuation strategies, hot-company and hot-technology identification, and traditional media survival strategies.

NEW YORK — Macy’s has launched a new apparel collection inspired by, and named for, Hollywood legend Marilyn Monroe. The collection, created by LF USA and Authentic Brands Group, will infuse the actress unrivaled personality and retro styling into flirty and fun garments for the fashion-forward girl.

New York -- Barnes & Noble reported on Thursday a loss in the fiscal third quarter, hurt by a 26% decline in revenue for its Nook e-book readers.
 
The company posted a loss of $6.1 million quarter through Jan. 26, compared to a profit of $52 million in the year-ago period. The retailer blamed the loss partially on charges stemming from weaker-than-expected sales of Nook e-readers during the holiday shopping season.
   
Revenue fell 9% to $2.22 billion. Analysts had predicted sales of $2.4 billion.

MENOMONEE FALLS, Wis. — Kohl’s Corporation reported fourth quarter diluted earnings per share of $1.66 compared with $1.81 for the fourth quarter of 2011. Net income for the fourth quarter was $378 million compared with $455 million a year ago. For the year, net income was $1 billion ($4.17 per diluted share) compared with $1.2 billion ($4.30 per diluted share) for fiscal 2011.

Total sales for the quarter were $6.3 billion, an increase of 5.4% over sales of $6 billion for the same period last year. Same-store sales for the quarter were up 1.9%.

Sixty percent of retailers with at least two years of negative comps turn them positive.

Here’s how. 

Two years of deep same-store sales declines can easily feel like a death sentence for most retailers. However, the data suggests it is indeed far from that. 

We analyzed all specialty retailers with sufficient public data over the last 20 years—nearly 70 retailers—and found that the majority of retailers who substantially underperformed the market ended up turning their comps positive in relatively short order.