eCommerce

Veteran apparel retailer Tracy Gardner will join the Gap Inc. board, effective Nov. 11.

Gap has relied on Gardner on multiple occasions the past 25 years as an employee and advisor. Gardner worked at the company from 1991 to 1994 in various creative roles and from 1998 to 2004 in senior leadership positions, including head of Gap adult merchandising. This past year she served as an advisor to the Gap brand and functioned in a similar role in 2012.

Century 21 Department Store will bring its high-fashions and low prices to a new location in the suburbs.

The company will open an approximately 70,000-sq.-ft., two-level store at Green Acres Mall in Valley Stream, New York, on the South Shore of Long Island. The location will be the company’s tenth location.

RH (Restoration Hardware Holdings) has unveiled the latest iteration of the brand’s next-generation design galleries concept at Cherry Creek Shopping Center, in Denver.

Sears Holdings is quite the omnichannel innovator and it just launched another new capability melding digital and physical.

The Bon-Ton Stores announced it will close its Elder-Beerman stores in the Huntington Mall in Huntington, West Virginia and the Lima Mall in Lima, Ohio. The retailer said it will not renew the stores’ leases, which terminate January 31, 2016.

Additionally, Bon-Ton is closing its namesake store in the Carousel Center in Syracuse, New York, upon its scheduled lease termination on February 28, 2016.

The company said it does not expect costs associated with the closing of the locations to be material.

With the rise of multichannel retailing and a saturated retail market, today’s customers expect to find the products they want, when they want and in a way that is most convenient to them. Be it via speedy delivery, in-store pickup or traditional store visits, shoppers today want to be connected to their purchases quickly. Retailers that don’t provide such services will be outperformed by competitors that do this Christmas season.

Williams-Sonoma has entered into an agreement with Mexico’s leading department store retailer to open stores in that country.

Williams-Sonoma said it will open 13 stores across its various brands — Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen and West Elm — In Mexico City, by the end of 2015. The stores are opening through a franchise partnership with Mexican department store retailer Liverpool.

Retailers should continually re-invent the in-store experience to keep up with changing consumer needs.

That is one of the key imperatives for growth identified in a new retail index and executive survey, “Reigniting Growth: Three Imperatives for Retail’s Future,” by SAP SE.