Three warm customer experience initiatives from a cold winterRetailers have been counteracting the winter chill with solution rollouts that help keep their customer relationships warm and fuzzy. Survey: Gen Z favors Instagram, TikTok over Google for product discoveryWhile older generations continue to find products by making a Google search, social media is the preferred option for Gen Z when it comes to product discovery. Amazon enables new Alexa model with generative and agentic AI A new version of the Amazon Alexa voice-enabled device features capabilities based on leading-edge artificial intelligence platforms. Four regional Midwest grocers join DoorDash delivery platform Angelo Caputo’s Fresh Markets, Festival Foods, Marc’s and Woodman’s Food Markets are all now delivering online orders via DoorDash. Survey: Ads, irrelevant offers driving online shoppers away Seeing too many ads is a big turn-off to online shoppers. Survey: Shoppers not sold on AI shopping assistants The emergence of artificial intelligence-equipped shopping tools is being viewed with some wariness by consumers. Walmart releases 'Walmart Unlimited' shoppable gamified miniseries Walmart continues integrating real-world product purchases with metaverse and gaming environments. EXCLUSIVE: These music genres inspire TikTok purchases Rating one type of music over another is subjective, except when it comes to ranking which genres are most likely to drive TikTok users to shop. Simon, Shopify, Leap join forces to help online brands enter brick and mortar Simon Property Group is partnering on a way to bring online brands into its shopping centers. Parent of Bed, Bath & Beyond narrows loss; finalizes Buy Buy Baby acquisition Beyond Inc. cut its loss by half during the fourth quarter even as its sales continued to fall. First Previous 105 106 107 108 109 Next Last
