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Report: Nearly half of retailers falling behind in omnichannel efforts
Omnichannel adoption is a prerequisite to remain relevant in today’s retail world. Yet, many retailers are still missing the mark. That is the message delivered in “Five Insights into the Omnichannel Landscape,” a benchmark report from eTail East and WBR Digital. The study reveals progress among multiple retail sectors, including specialty retail, apparel, and high-end fashion apparel, among others. -
Zappos ups the ante on holiday shopping with price matching
Eager to keep early omnichannel holiday shoppers from “shopping around, Zappos.com unveiled introduced its “price promise” program. The program, which launched on Oct. 31 and runs through Nov. 20, uses software to automatically price match the site’s most popular products with those found on qualifying online competitors’ sites.

