Restaurant

Publix, Aldi and H-E-B now share something else besides operating in the grocery sector: They all do a stupendous job of serving their customers.

According to a study of 10,000 U.S consumers, the three supermarket chains earned the highest scores in the 2015 Temkin Experience Ratings. The list ranks 293 companies across 20 industries.

Joining those firms in the top 12 spots are retailers Chick-fil-A, PetSmart, Amazon.com, Trader Joe's, Papa John's, Walgreens, and Hannaford's.

Chicago – Charles Talbot, CFO of food service retailer Potbelly Corp., is leaving the company for a position outside the restaurant industry. Talbot will continue to serve as Potbelly's CFO while an external search is underway, until his departure on March 27.

Orlando, Fla. - Planet Hollywood, is transforming its Orlando flagship location into a four-story star-gazing observatory set to debut in spring 2016. The reimagined “Planet Hollywood Observatory” will overlook the heart of Downtown Disney with a newly-expanded outdoor terrace and bar.

Jacksonville, Fla. - Firehouse Subs, a fast-casual restaurant chain with more than 860 locations, is enacting a nationwide rollout of Apple Pay. Firehouse Subs now offers customers the option to make mobile payments from their iPhone 6, iPhone 6 Plus and soon Apple Watch.

Ann Arbor, Mich. – Pizza retailer Domino’s, which recently shortened its name from “Domino’s Pizza,” is reportedly turning to social media to promote the name change and also locate out-of-date signs. According to the Chicago Sun-Times, Domino’s is encouraging consumers to upload photos of signs with the old Domino’s Pizza logo and name to Instagram using the hashtags #LogoInformants and #Sweeps.

Austin, Texas -- Retail Properties of America, Inc., closed on the acquisition of Cedar Park Town Center, a 181,000-sq.-ft. community center located in Cedar Park, an Austin, Texas submarket. The purchase price was $39.1 million.

The property is situated at the intersection of two major freeways, with visibility and access to more than 73,000 vehicles per day. Cedar Park is shadow-anchored by Costco and is 94.5% occupied and leased to a lineup of national and regional tenants, including At Home, Chipotle, BJ’s Brewhouse and In-N-Out Burger.

Louisville, Ky. - Long John Silver's has named James O'Reilly as CEO. O'Reilly brings to the role more than 20 years of food service executive experience, including his most recent stint as chief brand officer for Sonic Drive-In.

In addition, O'Reilly has served in a variety of domestic and international leadership positions for food service and CPG companies including Einstein Noah Restaurant Group, Yum Brands, and Procter and Gamble.
 

Los Angeles - The Coffee Bean & Tea Leaf has added Andrew Nathan as senior VP of Asia Pacific and member of the executive team. In this newly created role, Nathan will be the primary driver of the company's growth opportunities in Asia, including responsibility for operations in Singapore and Malaysia.

Nathan assumes responsibilities previously held by Victor Sassoon, CEO of Asia Pacific, who continues as a board member of the company. Nathan will be based in Singapore and report to John Dawson, president and CEO.