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Fast-casual chain steps up digital ordering
As Panera Bread’s electronic orders continue to rise, so does its commitment to digital customer engagement. The fast-casual chain continues to add more digital touchpoints, making it easier for shoppers to engage with its brand. Whether delivering new services via the Web, mobile or in-store kiosks, “we want to drive convenience, speed, and contribute to an exceptional customer journey,” Mark Berinato, VP, digital, Panera Bread said during a session at eTail East on Monday. -
Post-Macy’s, Irvine Spectrum rebuilds
Irvine Retail Properties’ flagship shopping destination, The Irvine Spectrum Center, has demolished the 140,000-sq.-ft. Macy’s that opened there in 2002 and is erecting a new building in its place to accommodate up to 20 shops, according to a report in the Orange County Register.

