Education

The National Retail Federation has formed a new entity to enhance the strategic value of NRF and the e-commerce, mobile and innovative initiatives that exist within the retail industry.

The members-only Digital Council, powered by NRF’s Shop.org digital division, will support and promote collaboration on digital retail trends and strategies, the development of original research, and educational events and advocacy opportunities in Washington, D.C.

In this ever-changing, fast-paced world, it is no wonder that retail businesses must adapt to how consumers shop. With smartphones, online shopping and detailed comparison sites, shoppers are now more informed than ever about what they want. This evolution has impacted the role that retailers play in assisting consumers in their shopping experiences.

Gap plans to expand the training program it offers to its women garment workers oversees, aiming to educate at least 1 million women by 2020.

The program, called P.A.C.E. (Personal Advancement & Career Enhancement), launched in 2007 and gives women garment workers access to a curriculum up to 80 hours long in up to nine areas, from communications skills, financial literacy, stress management, problem-solving and decision-making.

Sam’s Club and the U.S. Chamber of Commerce Foundation are investing in an innovative program to help spawn the next generation of entrepreneurs.

Lakeshore Learning Materials, a Carson, California-based specialty retailer of educational materials with about 60 stores nationwide, is taking a smart approach to customer service. The company has selected and implemented Aptos (formerly Epicor Retail) solutions to help streamline and mobilize store operations, and support cross-channel order management and customer engagement.

Lessons in Leadership is the name of a new documentary film profiling the life and contributions of Food Lion co-founder Ralph Ketner who turned 95 this month.

Books-A-Million is teaming up with the nation’s largest children’s literacy organizations on a campaign that is sure to appeal to its core customers.

Through Sept. 19, customers at Books-A-Million can make a donation to Reading Is Fundamental. No purchase is necessary to donate, and contributions can be made at all Books-A-Million locations. Customers will receive an exclusive bookmark stating that they donated to Reading Is Fundamental.