Rue21 delivers the goods – how you want them

A fast-fashion retailer is making inventory consistently available across channels.

Rue21 is deploying the Kibo Unified Commerce Cloud platform to ensure customers have a truly seamless shopping experience. Key features of the platform include a microservices-based architecture that enables Rue21 merchants to leverage cross-channel product, inventory, and customer data to gain a 360-degree business view. 

In addition, the retailer can utilize the Kibo business process management (BPM) engine to model and implement omnichannel order fulfillment processes, such as in-store pickup and ship-from-store. A centralized product catalog enables Rue21 to manage of catalog data such as product, pricing, promotions, tax, and shipping from a single admin.

On the front end, an integrated, cross-platform mobile POS solution provides customer care, in-store fulfillment, and save-the-sale capabilities.

“We work with Kibo because of their strong out-of-the-box solution, which minimizes implementation time. We also appreciate the company’s collaborative approach for designing and implementing highly effective business process flows,” said Steve Lyman, senior VP of supply chain at Rue21. “With Kibo, we are able to offer our shoppers a true omni-inventory experience and improve their shopping journey at Rue21.”