Is AI becoming retail tech table stakes?Artificial intelligence (AI) is rapidly evolving into a standard technology tool retailers use across the enterprise. Exclusive Q&A: Steve Dennis says you can win customers amid disruptionA top retail influencer is back with new advice on how to engage customers in uniquely challenging times. The game is afoot with Tophatter’s newest rewards program Tophatter is adding two integrated mini-games to its e-commerce platform. Giant Eagle spreads omnichannel personalization wings A regional supermarket chain is evolving its customer personalization strategy beyond the four walls of the store. It’s beginning to look a lot like advanced EDI at Mr. Christmas eBay takes authentication effort on the road eBay will host events across the country to authenticate some of the most sought-after items in major collectible product categories. United Dairy Farmers relaunches loyalty program A Cincinnati-based convenience store/ ice cream chain is re-platforming its legacy loyalty offering to better engage customers. CSA Exclusive: Retailers see value in AI for customer relationships New data indicates retailers are more likely to utilize artificial intelligence (AI) technology to engage customers than employees. Best Buy testing new membership program; benefits include unlimited tech support Survey: Consumers say Walmart is top grocer for value For the first time since the pandemic began, U.S. shoppers are prioritizing value over speed when they shop. First Previous 294 295 296 297 298 Next Last