Amazon pays customers for providing additional shopping dataAmazon is extending its tracking of customer purchase habits beyond the limits of its own e-commerce site. Halloween is coming – banish these ‘monsters’ from your supply chainThe spooky time of year is here, and your supply chain is not immune to being haunted by hobgoblins of technological inefficiency, opaqueness, and obsolescence. CSA Q&A: Holiday success requires supply chain transparency Expected surges in holiday e-commerce, along with unpredictable demand spikes, mean retailers must collaborate closely with suppliers. Bloomingdale’s holiday plans include special events and same-day delivery Bloomingdale’s is kicking off its holiday season with an omnichannel “Give Happy” campaign. Google introduces new e-commerce tools for retailers and consumers Participants on both sides of e-commerce retailing are getting new features from Google just in time for the holidays. eBay takes on Amazon in refurbished market eBay is opening a dedicated storefront for refurbished inventory in time for the holidays. Verizon deploys voice-activated digital shopping in stores Verizon hears what customers are saying, with smart signs located in physical stores. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Kroger expands interactive recipe services The Kroger Co. is participating in the Whisk smart food platform in its latest effort to let customers shop via recipe ingredient. Best Buy teams with Accenture to accelerate tech innovation; increase diversity Best Buy Co. Inc. is teaming with Accenture to advance the retailer’s technology strategy and to add diverse talent to its digital and technology team. Walgreens overhauling loyalty program Walgreens is relaunching its Balance Rewards loyalty program as myWalgreens. Google: The five big shifts in holiday shopping behavior are… An adjustment in the timing of Cyber Monday is just one significant change Google predicts will occur during the 2020 holiday shopping season. First Previous 276 277 278 279 280 Next Last