Survey: Customer experience shortfalls pose retailer riskBrands are often failing to deliver the experience customers want, with potentially serious consequences. Walmart seeks to speak the customer’s languageWalmart intends to transform how customers shop with its latest start-up acquisition. Lyft runs operations on Amazon Web Services Rideshare service Lyft will support all its activities with Amazon Web Services (AWS). Vertical athletic retailer ensures omnichannel price compliance Specialty swim/triathlon brand Tyr keeps abreast of pricing across channels. Study: Consumers will trade privacy for this perk Consumers will identify themselves when they walk into a store, for a price. Road Runner Sports aims for acme of shoe fitting Road Runner Sports is making a wily effort to obtain the perfect shoe fit, with help from 3D technology. Analysis: Retailers get personal with loyalty A new report from Oracle suggests personalization is a major theme for retailers developing loyalty programs. Books-A-Million gets better read on customers A leading bookstore chain is opening a new chapter in its omnichannel customer experience efforts. Tech Viewpoint: Three Lessons for Retail Tech from the Patriots’ Super Bowl Victory Retailers can apply aspects of the New England Patriots’ Super Bowl defeat of the Los Angeles Rams to their IT efforts. Target widens ‘circle’ of loyalty Target is expanding the pilot of a new loyalty program that comes with a local twist — and a birthday present. First Previous 275 276 277 278 279 Next Last