Quick-service retailers steer toward innovation at the drive-thruDrive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology. Survey: New year will bring some new shopping habitsA majority of consumers say COVID-19 will continue impacting how they shop in 2021, but brick-and-mortar retailers have reason for optimism. CSA Exclusive: Woodman’s fills store inventory gaps with robots A regional Midwest grocer is helping keep shelves properly stocked during the COVID-19 pandemic with robotic assistance. Cole Haan steps into online returns partnership with UPS Cole Haan customers have new, streamlined option for dropping off returns of e-commerce purchases. Survey: Customer digital expectations rise post-COVID-19 Customers have been going online more since the pandemic began, but retailers cannot take their digital business for granted. McDonald’s pilots faster ordering, payment solutions at drive-thru Drive-thru is already a streamlined way of picking up fast-food orders, but McDonald’s wants to digitally increase the convenience factor. The top five most ‘competent’ premium omnichannel retailers are… A luxury goods powerhouse is tops in omnichannel “competence.” CSA Q&A: How to have a digital, extended and disruption-free holiday The 2020 holiday season will require retailers to prepare for early surges in omnichannel shopping and demand spikes. Multi-tier loyalty program takes test flight at Giant Eagle Giant Eagle is bringing its loyalty offering to new heights with the initial rollout of a program called myPerks. Joann unwraps streamlined BOPIS, curbside in time for holidays A specialty crafts and fabrics retailer has added mobile location capability to its omnichannel pickup service. First Previous 219 220 221 222 223 Next Last
