Oracle: Holiday shoppers will spend more, return lessSix in 10 consumers plan to spend the same or more on the holidays as they did in 2019, and the percentage planning to make returns has dropped by half. Halloween is coming – banish these ‘monsters’ from your supply chainThe spooky time of year is here, and your supply chain is not immune to being haunted by hobgoblins of technological inefficiency, opaqueness, and obsolescence. CSA Q&A: Holiday success requires supply chain transparency Expected surges in holiday e-commerce, along with unpredictable demand spikes, mean retailers must collaborate closely with suppliers. Amazon pays customers for providing additional shopping data Amazon is extending its tracking of customer purchase habits beyond the limits of its own e-commerce site. SAP opens industry cloud solutions portfolio to retail Retailers have access to a new set of cloud-based ERP applications tailored to their requirements. eBay takes on Amazon in refurbished market eBay is opening a dedicated storefront for refurbished inventory in time for the holidays. Google introduces new e-commerce tools for retailers and consumers Participants on both sides of e-commerce retailing are getting new features from Google just in time for the holidays. Bloomingdale’s holiday plans include special events and same-day delivery Bloomingdale’s is kicking off its holiday season with an omnichannel “Give Happy” campaign. Verizon deploys voice-activated digital shopping in stores Verizon hears what customers are saying, with smart signs located in physical stores. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. First Previous 222 223 224 225 226 Next Last
