ERP/CRM

Retailers looking to convert omnichannel purchases should focus on detailed online product listings and brand-building.

Giant Tiger Stores Ltd. is rolling out a product lifecycle management solution to support collaboration in design and product development.

New survey results exclusively released to Chain Store Age reveal just how important retailers view artificial intelligence and machine learning.

Klarna is expanding its sustainability efforts by offering a shoppable assortment of socially and environmentally friendly apparel.

Retailers cannot ignore the physical store when designing Gen Z omnichannel marketing and CRM strategies.

Walgreens is supporting fast pickup and delivery with artificial intelligence (AI)-based digital search capabilities.

A leading smoothie/juice bar brand is supporting growth with a new VP of franchise development and a new payment processing system.

The maker of Singer, Husqvarna, Viking, and Pfaff sewing machines is stitching together a better customer experience in its stores.

For Neha Singh, founder and CEO of augmented reality/virtual reality (AR/VR) shopping platform Obsess, the metaverse is not a new concept.

Best Buy Co. Inc. is collaborating with a well-known cloud services platform to further apply cloud technology across its retail operations.