Amazon aims to increase shipping speed after record-breaking 2023Amazon achieved its fastest-ever global shipping times last year but isn’t resting on its laurels. AI chatbots offer more than simple conversationAs the retail industry looks toward the year ahead, many businesses are exploring how AI can help them deliver a better customer experience, and a better bottom line. Wing, Walmart tout drone delivery efforts at NRF 2024 Adam Woodworth, CEO of Wing, and Prathibha Rajashekhar, SVP of innovation & automation at Walmart U.S., spoke about the drone delivery partnership and how the service will evolve going forward. Walmart brings back incentives for new third-party sellers Once again, Walmart is providing a discount plan and pricing tool for new sellers on Walmart Marketplace. PayPal pilots AI-based personalization features PayPal Holdings Inc. is introducing six new artificial intelligence (AI)-based customer engagement solutions. Little Caesars streamlines third-party delivery A global pizza chain is integrating and scaling its global third-party delivery operations with a new order management system (OMS). Newegg enters electronics recommerce market Newegg Commerce Inc. is letting customers trade in and buy select used consumer electronics products. ShopRite keeps online orders cool with innovative totes ShopRite is rolling out innovative freezer and refrigerator totes to help fulfill curbside and delivery orders. Amazon enhances prescription services with generative AI Amazon is utilizing next-generation artificial intelligence (AI) to increase the speed, accuracy and transparency of its digital pharmacy business. Stitch Fix partners with Spotify for personalized recommendations Stitch Fix is teaming up with Spotify to help customers select outfits, taking their music preferences into account. First Previous 65 66 67 68 69 Next Last