Salesforce: AI can help retailers meet customer expectations A new survey indicates customers will abandon a retailer after a negative experience, but artificial intelligence can help keep their business. Alibaba's AliExpress welcomes American retailers; promotes Singles Day in U.S.An international online marketplace owned by Chinese retail giant Alibaba Group is targeting U.S. retailers and shoppers. Survey: AI chatbots best used for cutting wait times Nearly half of consumers are fond of AI chatbots, according to a new survey. The Children’s Place opens digital storefront on Shein A struggling children’s apparel retailer is partnering with a rapidly growing Chinese-founded and Singapore-based shopping app. Amazon provides 'Wicked' Prime perk, tie-ins for customers A "Wicked" month is coming up for Amazon shoppers and Prime members thanks to the e-tailer’s new partnership with Universal Pictures. Michaels teams with Jennifer Love Hewitt for holiday gift guide The Michaels Companies is partnering with a star of TV and film to promote holiday items from its third-party handmade goods marketplace. How online shoppers are targeted by – and respond to – scams Scammers are increasingly attempting to defraud online customers, and it is affecting consumer behavior. Uber takes SNAP/EBT for Albertsons, Walgreens deliveries The on-demand delivery subsidiary of Uber is partnering with Albertsons and Walgreens to accept federal benefit payments. Amazon pilots 'Rufus' generative AI shopping assistant in Canada Canadian consumers can now try out an artificial intelligence-based feature in the Amazon e-commerce app. Amazon will offer Black Friday deals – on Black Friday Amazon is bucking a popular retail trend with its holiday promotional schedule. First Previous 124 125 126 127 128 Next Last