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  • Build-A-Bear Workshop updating store format, business model

    St. Louis -- Build-A-Bear Workshop continues the transformation of its store experience — and business.

    The specialty retailer on Tuesday debuted its updated store design at Mall of America, in Bloomington, Minnesota. Part of a company-wide brand refresh, the reformatted location was developed to increase productivity and optimize space while updating the brand’s overall brand look. New elements include:

    • Sophisticated new logo, store set-up and color palette;

  • Study: Social media, search take different paths in satisfaction

    Ann Arbor, Mich. – Social media and search engines are two of the most popular online destinations, but are heading in different directions when it comes to customer satisfaction. According to new data from the American Customer Satisfaction Index (ACSI), social media’s index score climbed 4% to a score of 74 on a 100-point scale.
        

  • Study: Back-to-school shopping starts earlier online

    New York – Although overall back-to-school shopping is starting later in 2015 than the prior year, online back-to-school shoppers are getting an earlier start than their brick-and-mortar counterparts. According to a new trend report on back-to-school shopping from Internet marketing agency PM Digital, 30% of online shoppers will start buying back-to-school items at least two months before school starts, compared to 22% of overall shoppers.

  • Simon courts teen girls across channels

    Indianapolis - Mall operator Simon knows teen girls are a key part of its consumer base, and is courting them this summer. Simon and Teen Vogue are partnering to present the fourth annual Teen Vogue Back-to-School Saturdays (BTSS) omnichannel promotion.  
  • J.C. Penney crosses channels for back to school

    Plano, Texas – The J.C. Penney Co. Inc. is launching a back-to-school marketing campaign that crosses multiple channels. The campaign will be supported by ads on TV, in Seventeen magazine, direct mail, preprints, broadcast and streaming video.

    All marketing elements will be housed on a back-to-school hub at the Penney website, which includes a mix-and-match game that allows kids and teens to assemble different pieces to create their own style mash-up.

  • Target crosses channels to meet school shopper needs

    Minneapolis – One way Target is trying to make shopping for school supplies hassle-free is with the School List Assist online hub. Currently in beta, School List Assist offers a curated assortment of the most common K-8 supplies on the list. Parents can purchase the school supplies their kids need and then pick them up in store or have them shipped to their homes.

  • PBTeen targets Gen Z with ‘awesome’ video campaign

    San Francisco – Never mind Gen Y, the millennial generation that roughly ends with young consumers born in 2000.

    Williams-Sonoma tween and tween banner PBteen is targeting the post-2000 “Gen Z” audience with an original six-episode Web series called “Revved Up Rooms.”

  • Whole Foods Market in mea culpa

    New York -- The top executives at Whole Foods Market have issued a mea culpa via social media in regards to an investigation that found instances of incorrectly priced products at their stores in New York City.

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