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  • Want it now? Social media can help

    Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

    Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.

  • The social shopping experiment continues

    Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

    Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.

  • YouTube shows new sales potential

    Videos just became more valuable to retailers. YouTube is releasing Shopping ads, a new advertising format that lets viewers click and buy products directly from videos.

  • Halloween sales soften, but not too scary

    Even though Halloween falls on a Saturday this year, a National Retail Federation consumer survey projects spending will decline compared to last year.

  • Wish lists go omnichannel

    Wayne, N.J. – The days of kids using pencils to write holiday wish lists in poor handwriting may be over.

    Toys “R” Us is offering the #TRUHotToyList, an omnichannel listing of the holiday season’s hottest toys.

  • Report: Twitter has big plans for buy button

    San Francisco – Twitter is reportedly planning to expand the pilot of its buy button feature, and not by a small amount. According to Re/code, Twitter is negotiating with e-commerce platforms including Shopify to let potentially hundreds of thousands of retailers and other businesses directly sell goods through links embedded in tweets.  
  • Study: Social media, search take different paths in satisfaction

    Ann Arbor, Mich. – Social media and search engines are two of the most popular online destinations, but are heading in different directions when it comes to customer satisfaction. According to new data from the American Customer Satisfaction Index (ACSI), social media’s index score climbed 4% to a score of 74 on a 100-point scale.
        

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