Microsoft

Amazon’s Prime membership seemed to be the golden ticket to stronger sales for the e-commerce giant in the fourth quarter.

Redmond, Wash. – As part of its Windows 10 OS announcement earlier this week, Microsoft Corp. revealed it will be releasing a new holographic computer system called HoloLens that may offer retailers some interesting new ways to deliver an enhanced, seamless customer experience. HoloLens features see-through, holographic, high-definition lenses and spatial sound so users can see and hear holograms in the physical world around them.

Seattle -- Starbucks Corp. has appointed Kevin Johnson as president and chief COO, effective March 1. He replaces the company's current COO, 23-year Starbucks veteran, Troy Alstead, who, as previously announced, will take a sabbatical beginning March 1. Over the next month, Alstead will work to immerse Johnson into his levels of responsibility as they work together to ensure a smooth transition.
 

New York -- TGI Fridays Inc., in partnership with Microsoft Corp., is upping its guests’ experience by equipping servers with eight-inch tablets on which they can process orders and payments while at the table and respond promptly to requests. The chain has completed a six-city pilot in Texas and Minnesota, and plans to deploy the tablets in 80 additional restaurants, with more than 2,000 tablets in place by March.

San Jose, Calif. – PayPal will release a new PayPal Here credit card reader that will include payment support for Microsoft Surface and other Windows devices. Later this year, PayPal will release an EMV-compliant PayPal Here reader to the U.S.

The strength of the U.S. dollar and a decline in hardware sales are among the reasons GameStop cited for its decline in holiday sales. But that's not the whole story.

Sales of new software, a key category for the video game retailer, were strong. New software sales increased 5.8%, or 8.9% in constant currency. The growth was driven by a 94.4% increase in PS4 and Xbox One software, led by titles such as Activision’s Call of Duty: Advanced Warfare, Rockstar’s Grand Theft Auto V and Ubisoft’s Far Cry 4. 

By Jim Singer, A.T. Kearney, and Ryan Mathews, Black Monk Consulting

New York -- GameStop announced that it will be an early adopter of the Microsoft Azure cloud platform, becoming one of the first retailers to use Azure to stream video game and promotional content direct to customer and store associate mobile devices.