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Survey: L.L. Bean tops in overall customer service in August
New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.
The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.
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Junction Solutions is Microsoft Dynamics AX Retail Partner of the Year
Denver -- Junction Solutions was was recognized as the 2014 U.S. Microsoft Dynamics AX Retail Partner of the Year. The company was honored among the top Microsoft partners for demonstrating sales excellence in innovation and implementation of customer solutions based on Microsoft technology.