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Microsoft

  • Microsoft plans NYC flagship store; 10 new stores for holidays

    Redmond, Wash. – Microsoft will open its first flagship location, on Fifth Avenue in Manhattan.

    In addition, Microsoft plans to open 10 new stores across the U.S. in time for the 2014 holiday season, while the flagship New York store is being built. Microsoft has not given a specific timeframe for when the flagship will open, but said it has been planning the store for five years. It will open in a spot currently occupied by luxury accessories brand Fendi, a few blocks south of an Apple store.

  • Amazon Widens its Moat

    By Bill Davis, Director, MB&G Consulting

  • Survey: L.L. Bean tops in overall customer service in August

    New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.

    The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.

  • Junction Solutions is Microsoft Dynamics AX Retail Partner of the Year

    Denver -- Junction Solutions was was recognized as the 2014 U.S. Microsoft Dynamics AX Retail Partner of the Year. The company was honored among the top Microsoft partners for demonstrating sales excellence in innovation and implementation of customer solutions based on Microsoft technology.

  • Pandora Sticks to the Plan

    With some 3,200 franchised, independently owned and corporate stores, the fast-growing Danish jewelry retailer Pandora needs to ensure customer relationship management (CRM) consistency throughout its operation — especially during the heavily promotional holiday season. It does so by using the Microsoft Dynamics CRM system and a retail portal based on the Microsoft Azure cloud platform.

  • Electrolux to enable seamlessly connected appliances by joining AllSeen Alliance

    Electrolux has joined the AllSeen Alliance, a nonprofit open source consortium, as a premier member. The company joins Haier, LG, Microsoft, Panasonic, Qualcomm Connected Experiences, Sharp, Silicon Image, Technicolor and TP-Link as premier members of the alliance.

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