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Study: Credit card spending grows
Carpinteria, Calif. – America’s love affair with credit cards continues heating up. According to The Nilson Report, purchase volume at merchants for general purpose-type consumer and commercial credit, debit, and prepaid cards issued in the U.S. totaled $4.91 trillion in 2014, up 8.4% from 2013.
Credit cards increased their market share in purchase volume compared to debit and prepaid cards to 53.59% in 2014, up from 52.95% in 2013.
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Survey: Chick-fil-A nabs second place in customer service
Waban, Mass. - Chick-fil-A took the second spot in the annual Temkin Customer Service Ratings, tops among all retailers and food service chains. Other retailers and food service companies in the top 12 include Aldi, Trader Joe's, Publix, Panera Bread, H-E-B, Amazon.com, and Bed Bath & Beyond.
Supermarkets, retailers, and banks, as an industry, earned average ratings of "strong.” Retailers RadioShack and Sears were ranked at least 15 points below retail industry average.