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IBM

  • U.K. self-serve coffee retailer leverages Watson Analytics

    London, U.K. — Honest Cafe, an automated coffee house chain in London, is using IBM Watson Analytics to unearth client insights to help determine everything from coffee products and pricing, to marketing and promotions. Honest Cafe is a new venture from Revive Vending where three cafes currently in operation, and four more planned, are all unmanned.

  • Exclusive: Home furniture retailer American Signature syncs stores, site

    Columbus, Ohio – As an omnichannel retailer of big ticket furniture items through the American Signature and Value City banners, 120-store American Signature Inc. knows its shoppers do their homework online before visiting a store. To link the store and digital experiences as seamlessly as possible, American Signature employs technology from Boston-based Blueport Commerce.

  • IBM releases predictive retail analytics solutions

    Armonk, N.Y. – IBM has released new industry-specific solutions with pre-built predictive analytics capabilities for industries including retail, to uncover and act on critical business insights. IBM is working with retail signature design partners including Urban Outfitters.

  • Shining a light on 'dark stores'

    We are living in the age of instant gratification. Heightened consumer expectations are putting overwhelming pressure on retailers to engage with each customer in real-time across every touchpoint. Increasingly, this means getting products in their customer’s hands whenever, wherever and however they want it. But it can be hard to deliver on these new fulfilment options – such as click-and-collect or same-day delivery – with traditional distribution infrastructures.

  • IBM invests in Watson-powered shopping, travel apps

    Armonk, N.Y. – IBM Inc. is making new investments in Sellpoints and WayBlazer to advance online shopping and travel apps powered by Watson. The investments are part of IBM's $100 million commitment to drive new innovations and business solutions that build on Watson.

  • IBM: Mother’s Day drives online shopping spike

    New York -- Mother’s Day is turning into a goldmine for online retailers. Overall U.S. retail online sales for the week leading up to Mother's Day rose more than 15% compared to the same period last year, according to IBM Digital Analytics Benchmark. Mobile traffic accounted for 46.3% all online traffic, up more than 21% compared to last year. Mobile sales saw strong growth, up more than 43%, reaching over 24.4% of all online sales.

  • IBM: Mother’s Day drives online shopping spike

    New York -- Mother’s Day is turning into a goldmine for online retailers. Overall U.S. retail online sales for the week leading up to Mother's Day rose more than 15% compared to the same period last year, according to IBM Digital Analytics Benchmark. Mobile traffic accounted for 46.3% all online traffic, up more than 21% compared to last year. Mobile sales saw strong growth, up more than 43%, reaching over 24.4% of all online sales.
     

  • Homebase personalizes shopping with IBM Commerce

    London – U.K. home and garden retailer Homebase is using IBM Commerce to provide more personalized shopping experiences by integrating in-store, online and mobile channels.

    As a result, Homebase has achieved double-digit sales growth in all digital sales channels and a 30% increase in online visitors. With more than 40% of its customers now visiting online, Homebase collaborated with IBM to help redesign how its digital channels could offer more help, advice and inspiration.

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