IBM

By Steve Weber, nChannel

Shopping cart abandonment is a problem that costs retailers nearly $20 billion each year, according to a study by SurePayroll. If you’re putting effort into attracting customers and enticing them with products they’d like to buy, only to have them stop short of the finish line, you’re leaving money and opportunities for repeat business on the table.

I recently spoke with Deepak Advani, new general manager of the IBM Commerce business unit, to get some insights on the current state of retail IT and what kinds of offerings for retail IBM Commerce is focusing on. Following are three insights from our conversation.

Hybrid Cloud is the Clear Choice

Nottingham, U.K. – IBM Inc. is expanding the IBM MobileFirst for iOS portfolio of apps for retailers. Boots U.K. and American Eagle Outfitters are among the retailers who have signed on for MobileFirst apps.

Tokyo - Shiseido Co. Ltd., a global cosmetics manufacturer, will empower its nearly 10,000 beauty consultants in Japan with IBM mobile apps designed to provide new customer services, customer-centric product improvements and social innovations.

Armonk, N.Y. - IBM is betting big on the cloud. The enterprise technology giant is releasing new hybrid cloud technology and services designed to extend clients' control, visibility, security and governance in a hybrid cloud environment similar to what they have in their private cloud and traditional IT systems.

In doing so, IBM aims to increase data portability across environments and make it easier for developers to work across cloud and non-cloud environments.  

By Navneet Loiwal, Shopular

Mobile was all the rage during the 2014 holiday buying season. But the mobile buzz of late hasn’t just been about mobile purchasing. More consumers are now retail deal-hunting by mobile than in previous years – creating an entirely new paradigm for handheld devices as it relates to information gathering and comparative shopping, versus the act of completing an actual purchase.
 

Seattle – Nordstrom Inc. has named Shellye L. Archambeau, CEO of GRC/quality management software provider MetricStream Inc., to the company's board of directors. Her addition brings the total number of directors to 13, 10 of whom serve as independent directors.

Armonk, N.Y. - Consumers headed online for their Valentine’s Day shopping this year. According to IBM Digital Analytics Benchmark data, during Valentine’s week (Feb. 7 – 13) online shopping rose 10.2% from the same period in 2014.

In addition to overall sales, consumers ramped up their shopping efforts the week leading up to Valentine’s Day. Growth was seen in key verticals including: