Google, Inc.

Facebook has been getting a lot of attention for recent updates which make it more of a direct customer engagement tool. The attention is deserved, as Facebook is on its way to becoming a vitally important CRM platform. Here are five reasons why.   1. Everyone is doing it

Retailers using the BigCommerce e-commerce platform will soon have access to a vastly expanded consumer base.

eBay and BigCommerce are launching a strategic relationship to enable BigCommerce merchants to seamlessly list their products and manage their inventory on the eBay marketplace. BigCommerce customers will have access and exposure to more than 162 million global active eBay buyers, who will be able to shop from an expanded product and seller assortment.

Lowe’s Companies Inc. is expanding its use of augmented and virtual reality to help customers truly “visualize” home improvement projects.

Google is reportedly looking to beef up its professional apps offering by purchasing a well-known provider of hosted online retail services. According to Re/Code, Google is considering purchasing Shopify. The Canadian provider of cloud-based e-commerce tools is a public company valued at $2.25 billion. [Re/Code]

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.

The number of retail industry innovators on the agenda for Shoptalk now exceeds 230 and organizers of the event slated for mid-May aren’t done yet.

Apple did not create the mobile payment market when it launched Apple Pay in September 2014.

However, Apple Pay did effectively bring mobile payment to the forefront of retailers’ omnichannel commerce strategies. Consumers are slowly starting to follow, with Deloitte data showing in-store mobile payments have increased from 5% of total in-store payments 2014 to 18% in 2015.

Whole Foods Market has been offering deliveries via Instacart in select markets for about a year, but reportedly is significantly extending the scope of the deal.

According to Re/code, Whole Foods has at least in principle made an unspecified investment in Instacart. Whole Foods has also reportedly signed a five-year deal making Instacart its exclusive perishables delivery provider.