Retail and GDPR: Get ready, and get aheadFrom May, every organization that operates in the EU or holds data on EU citizens will have to comply with strict new rules that govern how they use personal data. Report: Amazon stops selling Google’s Nest smart home line—but not by choiceThere seems to be some bad blood between Amazon and Google. Study: Voice shopping to hit $40 billion by 2020 Voice-based commerce is shaping up to be the next major disruptive force in retail — and Amazon is poised to grab most of this wallet share. Study reveals ‘creepy’ downside to personalization Retailers take note: Personalization can get too personal. Analysis: Amazon still nowhere near its potential With 38.2% sales growth in the final quarter, Amazon was one of the clear winners over the holiday season. Gifting retailer turns ‘AI conversations’ into sales To stay relevant in an increasingly digital marketplace, 1-800-Flowers.com is stepping up its conversational commerce game. AI steps up Lamps Plus’ post-order customer engagement A specialty lamps retailer has a new way to deliver real-time information to its customers post-purchase. Innovation at Walmart—in Store No. 8 and beyond Walmart is relying on its innovation lab to leverage disruptive technology — but it’s not on the journey alone. Google’s newest device takes on the Echo Show The voice-assistant device battle is heating up. Report: AI-speaker rivals slash prices to win long-term customers Both Amazon and Google were willing to leave a few dollars on the table this holiday season, if it translates into loyal customers. First Previous 54 55 56 57 58 Next Last
