Brooks Brothers

Destination XL Group plans to open its first store in Manhattan this June and promises the city’s big and tall men an upscale experience at its store on 699 Sixth Avenue.

Tejon Ranch, Calif. — Slated to open in August, The Outlets at Tejon has announced the appointment of Brian P. Hassett as the new center’s general manager. Hassett brings more than 25 years of experience in the retail industry — more than 10 of them focused on outlet retail — to the post.

London  -- ECommera, a provider of Big Data and omni-channel commerce solutions for retailers, has completed a $41 million Series C funding round. Dawn Capital led the round together with investors West Coast Capital, Frog Capital, EPlanet Capital, WPP and new partner Wti.

Dublin, Calif. -- Epicor Software Corporation announced that Grupo Axo, the business partner of internationally renowned retail brands within Mexico, has selected the full Epicor Retail Suite to help support its highly successful and expanding retail operations.

Rockville, Md. — Federal Realty Investment Trust has acquired controlling interests in two shopping centers in Affluent Monmouth County, N.J., for $161 million. Both the Grove at Shrewsbury and Brook 35 are located on Route 35 and serve the emerging bedroom and second home communities of Shrewsbury, Red Bank, Rumson, Fair Haven, Little Silver, and Middletown. The acquisition was made with a combination of downREIT units, cash and the assumption of $68 million of fixed rate debt secured by the properties.

LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.

L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

New York – LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013. According to the Stella Monthly Ranking from the StellaService customer service analysis firm, L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

Tumi Holdings has named Joseph R. Gromek as chairman of the company’s board of directors. Gromek, who joined the board in April 2012, succeeds Richard P. Hanson, who has stepped down as chairman.

Until his retirement in February 2012, Gromek served as president and CEO of the Warnaco Group since April 2003, and as a member of the company’s board. From 1996 to 2002, Gromek served as president and CEO of Brooks Brothers. During the past 25 years, Gromek has also held senior management positions with Saks Fifth Avenue, Limited Brands and Ann Taylor Stores.