Apple, Inc.

It may only be October, but here’s a prediction: It’s going to be a high-tech holiday, and I’m not talking about the gift-giving part of it. (Although in a refrain I think will play out in countless homes over the next couple of months, my 20-year-old godson has told his family the ONLY thing he wants for Christmas is a new Apple phone.)

But the big story this year is likely to be retailers’ increased use of emerging technologies that bring the digital and brick-and-mortar worlds together.

By David Dorf, senior director of technology strategy for Oracle Retail

New York – More than 100 retailers, including Macy’s and J.C. Penney, have reportedly joined forces with the New York Police Department to create the Metropolitan Organized Retail Crime Alliance. According to the New York Daily News, the alliance will share information on criminals and scams targeting retailers and their customers.

New York -- Ron Johnson is reportedly stepping back into the public arena. The former J.C. Penney chief (and, before that, Apple retail head) is about to launch a “high-end, on-demand delivery service” for electronic devices, according to The Information. The report described the service as "Best Buy's Geek Squad meets Apple's Genius Bar."

New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.

The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.

By Dov Cohn, Bronto Software

Stockholm -- The U.S. payments market is getting a new player: Klarna, a Swedish e-commerce company focused on simplifying buying, plans to expand to the U.S. market in early 2015. The nine-year old company has an impressive track record in Europe that includes more than 25 million users and 45,000 retailers including Asos, Spotify and Zara.

As Apple copes with record orders of its iPhone 6, iPhone 6 Plus and Apple Watch, Amazon — which entered the smartphone ring back in June — is determined to stay in the competition by offering its Fire for 99 cents with a two-year contract.

Customers can purchase Fire on www.amazon.com, www.att.com and in AT&T stores nationwide.