Winter Holidays

Relatively slow supply chains are hindering department stores’ ability to compete effectively in today’s retail market.     

My family – and many other consumers – have already started planning for the holidays. With Deloitte projecting a 4% increase in holiday sales over last year's shopping season, it’s critical that you have the workforce in place to address this opportunity.  

Nordstrom may be closed on Thanksgiving Day, but a new team of associates will be ready to serve shoppers come Black Friday.    The chain will hire approximately 11,400 seasonal employees that will be trained to serve customers at its Nordstrom and Nordstrom Rack stores, as well as in its fulfillment and distribution centers that support stores, Nordstrom.com, Nordstromrack.com, HauteLook and Trunk Club.   

A spat with a toy vendor could make for a difficult holiday shopping season for Sears Holdings.   Due to claims of financial difficulties, reports claim that toy manufacturer Jakks Pacific has halted sales of its Star Wars and Disney Princess toys, among other merchandise, to “a major U.S. customer," which was presumed by some to be Kmart, according to CNBC.  

While many retailers still struggle with how to leverage the Black Friday sales frenzy, REI has other plans in mind.   For the second year, REI will remain closed on both Thanksgiving Day and Black Friday, the busiest shopping day of the year. “Instead of feeding the Black Friday frenzy, we're closing our 149 stores and giving our 12,287 employees a paid day off,” REI’s website reported.   

American consumers will generate an accelerating 4.1% year-over-year increase in 2016 holiday sales, well exceeding 2015’s tepid 3.6% growth.  

The role of smartphones in the evolution of mobile commerce has hit an epic status.   Mobile e-commerce, through both apps and browsers, jumped 60% in 2015 to reach $120 billion. More importantly, smartphones alone are generating $0.70 for every $1 made in mobile commerce, according to “Mobile Online Retail Payments 2016: Reinventing Shopping in a Mobile-First Era,” a report from Javelin.  

Gift cards certainly have not lost their luster among holiday gift givers and recipients — or Albertsons.   Well aware that three in four consumers (73%) planned to give at least one gift card last holiday season, according to the Retail Gift Card Association (RGCA) reported, the grocery chain is ready to attract these shoppers again this year. In effort to grab these customers’ wallet share, Albertsons will add the Five Back Visa gift card to its gift card portfolio.