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Research Topic

  • Nielsen survey: More than half of shoppers plan to participate in Cyber Monday

    New York -- According to Nielsen’s 2014 Holiday Retail Sales Forecast, nearly 25% of consumers polled had already started their holiday shopping in September. However, Black Friday and Cyber Monday are still relevant, as 52% of respondents in a just released Black Friday/Cyber Monday survey stated that they plan to venture into stores on Black Friday and 55% of respondents stated that they plan to fire up their computers for Cyber Monday. 
  • Kohl’s misses earnings estimates

    Kohl’s is heading into the holidays with a loss of momentum after third quarter same store sales declined 1.8% and the company missed analysts’ earnings estimate by four cents.

    The third quarter comp decrease of 1.8% was on top of a prior year decline of 1.6%. Total sales at the operator of 1,163 stores declined slightly to $4.37 billion from $4.44 billion. Net income declined to $142 million, or 70 cents a share, from $177 million, or 81 cents a share.

  • NRF: Holiday shoppers to spend $31 billion on gift cards

    Washington, D.C. –- During the 2014 holiday season, spending on tiny plastic or digital gift cards will top all previous records. According to the National Retail Federation (NRF) Gift Card Spending Survey, the average person buying gift cards will spend $172.74, up from $163.16 in 2013. Total spending is expected to reach $31.74 billion.  
  • Most customers frustrated by self-service technology

    Lisle, Ill. -- Glory Global Solutions found that the overwhelming majority of U.S. consumers using self-service machines (88%) have felt frustrated by the technology, this according to the company’s latest research study on the use of self-service technology.  
  • Friday Halloween spurred early holiday spending

    Atlanta -- This year, a Halloween that fell on Friday helped boost spending growth in October, according to the monthly SpendTrend report from First Data Corp. 
  • Why gift cards keep growing

    Gift card sales are expected to reach record levels again this holiday season and new research from the National Retail Federation (NRF) offers insight into the increased popularity of stored value products.

    More than half of shoppers polled by NRF’s Gift Card Spending Survey said they will buy gift cards this holiday season because the cards allow the recipient to select their own gift. More than 25% of shoppers said gift cards are easier and faster to buy, and 3.8% said the cards help them stick to their holiday budgets.

  • Kohl's profit slides 20% on weak same-store sales

    Menomonee Falls, Wis. -- Kohl’s Corp. reported a 20% decline in 3Q profit, missing Wall Street estimates, as the retailer continues to be challenged by drops in store traffic and weak sales.

     

  • Black Friday behavior, according to the sexes

    When it comes to getting a great deal, Black Friday and Cyber Monday are big shopping days for consumers. But according to new research from Nielsen, men and women have different shopping behaviors on these two retail holidays.

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