Research Topic

Consumers don’t see “channels.” They are time-starved and information-rich, and use technology that they carry around in their pockets and purses to find the best solutions to their lifestyle needs.

The practice in retail of creating different brand experiences in different channels has gone beyond being an inconvenience to shoppers. It is the central challenge that retailers are grappling with today.

The Woodlands, Texas – The decision to stop selling video game products, digital cameras, and certain tablets affected same-store sales at Conn’s Inc. during the second quarter and July fiscal 2016. However, Conn’s still reported total preliminary net retail sales of $325 million during the quarter, up 13% from the prior year period.

Luxury handbags seem to be as common these days as smartphones, and therein lies the problem for rival brands Coach, Michael Kors and Kate Spade, who all reported quarterly results this week.

As these three luxury heavyweights battle it out against brand saturation and bored shoppers midway through the year, it seems as though only Kate Spade has all the right moves.

Sears Canada has come up with an innovative way to appeal to back-to-school shoppers -- especially those parents who have kids who don't wear uniforms to school.

The retailer has launched the KidVantage Grow Out Guarantee, "created to take the stress and guesswork out of back-to-school shopping." The KidVantage Grow Out Guarantee promises that if your child grows out of an article of clothing purchased at Sears, you can exchange it for the next size up before the end of the current school year.

Bellevue, Wash. – Thrift shop customers appreciate the deep savings, but most of them do not shop out of necessity.

According to a new survey of 1,001 U.S. adults from the Savers thrift shop chain, 76% of Americans are choosing thrift with the top two reasons being that it’s cost-effective and feels like a treasure hunt. The new data about Americans’ shopping behaviors also highlights:  

• 77% agree that it’s important that they get a good deal or value on the items they buy.

Seattle – Consumers are partial to online marketplaces when it comes to choosing a starting point for digital shopping journeys. According to a new research study from Amazon.com and Pymnts.com titled “Innovation and the Digital Shopper,” 64% of respondents begin their shopping journey on online marketplaces.

North Bergen, N.J. -- Vitamin Shoppe Inc. had a tough quarter but its earnings still beat the Street.

The retailer on Wednesday reported second-quarter net income of $14.2 million, down from $16.9 million in the year-ago period, but still topping Wall Street expectations.

The company also said it plans 50 new stores in 2015.

Revenue increased 5.3% to $322.3 million in the period, short of analysts’ forecasts for $327.9 million.

New York -- Petco Animal Supplies may be headed for an initial public offering or sale.

The retailer has selected Goldman Sachs Group to help with an IPO or sale that could value the pet supplies retailer between $4 billion and $5 billion, including debt, Reuters reported.

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