Consumer Attitudes & Behavior

San Francisco -- Shopper traffic in January dropped 7% year-over-year as harsh winter storms amplified the shift of shopping to online and mobile, according to Euclid’s monthly retail benchmarks report which analyzes shopper activity and behavior during the month of January. In-store engagement improved more than expected during the low traffic, post-holiday month, but it is unclear how much the longer visits benefitted sales.

New York — With just 85 stores, Rochester, New York-based Wegmans Food Market edged past online giant Amazon to take the top spot for corporate reputation among the 100 most visible companies, according to the 16th annual Harris Poll Reputation Quotient study.

Harris Poll expanded the list to 100 companies this year, up from 60, to offer deeper insight by industry. As a result, three of this year’s top 10 companies are debuting on the list, including No. 1 Wegmans, No. 7 L.L. Bean and No. 8 Publix Supermarkets.

Kohl’s Corp. has increased its outlook for the recently completed business year, citing strong sales growth during the holiday season.

The company reported fourth-quarter same store sales growth of 3.7%. The company also updated its fiscal 2014 earnings per share guidance to a range of $4.20 to $4.22 per share. On average, 27 analysts polled by Thomson Reuters expect the company to report earnings of $4.06 per share for fiscal 2014.

Los Angeles -- American shoppers feel they can’t trust retailers to protect their credit card and personal information either online or in brick-and-mortar stores.  According to a survey by Bizrate Insights, 62% of shoppers agreed that "Current security to protect credit card and personal information at a retailers’ brick-and-mortar stores isn’t strong enough.”

This was only marginally worse than concerns for security on websites (60% agree) but better that mobile transactions (65% agree).

Austin, Texas – Retailers should love the latest predictions for consumer spending on the upcoming Valentine’s Day holiday. According to a recent survey of about 1,000 U.S. adults by digital offers destination RetailMeNot, those surveyed who are in relationships are planning to spend an average of $148 on their significant other, up 30% from $114 in 2014.

Reston, Va. – Despite the popular image of “showrooming” mobile shoppers using their devices to find better prices on in-store items, 85% of consumers actively shop with a mobile device from home, even if other devices are available. In addition, the “Mobile Spend in 2015” study from Contact Solutions shows that 26% of consumers do in fact showroom, while 27% will make mobile purchases from a store they are shopping in.

Other findings include:

Carle Place, N.Y. – The September 2014 closing of its acquisition of the Harry & David brand helped produce extremely strong performance during the second quarter of fiscal 2015 at 1-800-Flowers.com Inc. The retailer reported net income of $45.54 million, more than double the $17.99 million reported in the same quarter a year earlier.

San Jose, Calif. – Homeowners stuck shoveling out more than two feet of snow were not the only ones in the Northeast negatively impacted by winter storm Juno the week of Jan. 26. Analysis from RetailNext shows that between Monday, Jan. 26 and Wednesday, Jan. 28, 2015, store traffic at Northeast retailers dropped 35.6% from the same three-day period the prior year.