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Consumer Attitudes & Behavior

  • Survey: 20% of Millennials prefer not to interact with cashiers during checkout

    Chicago -- Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.

    The survey examined consumer self-service checkout (SSK) adoption and preferences among brick-and-mortar retailers, focusing on SSK experiences, and evaluating convenience, challenges and desired improvements.

    Research highlights include:

  • Trust tops agenda for retail/CPG execs

    When CEOs from Walgreens, Procter & Gamble, PepsiCo and other global leaders gather in New York in late June for the Consumer Goods Forum’s Annual Summit, one of the thorny issues to be addressed is that people don’t trust them to do what is right.

  • Tech Guest Viewpoint: Did Lilly for Target Generate Brand Love?

    By Sherrie Mersdorf, director of marketing, NewBrand

  • Mother’s Day spend to grow 2%

    New York – Consumers might be a little nicer to Mom this year than last year. IBISWorld expects total Mother’s Day spending to reach $20.8 billion, representing an increase of 2% from 2014 spending, and an annualized increase of 6.5% since 2010.

    Average household spending on Mother’s Day is also set to grow, with the standard family shelling out an estimated $169.21, representing a 4% increase from the 2014 average.

  • NRF: Americans' Mother's Day spending to top $172

    Families this year are ready to splurge on jewelry, flowers, gift cards, brunch and apparel for mom.

    According to NRF’s 2015 Mother’s Day Spending Survey conducted by Prosper Insights & Analytics, Americans will spend an average of $172.63 on mom this year, up nearly $10 from $162.94 last year and the highest amount in the survey’s 12-year history. Total spending is expected to reach $21.2 billion.

  • C-stores feeling fresh

    Gas, beer and cigarettes still dominate convenience store sales, but fresh items are making some surprising inroads.

  • Ace named America's favorite home improvement store

    Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings, according to a new survey by Market Force Information.

  • Survey: Mother’s Day spending expected to surge; department stores are big winners

    New York -- According to NRF’s 2015 Mother’s Day Spending Survey conducted by Prosper Insights & Analytics, Americans will spend an average of $172.63 on mom this year, up nearly $10 from $162.94 last year and the highest amount in the survey’s 12-year history. Total spending is expected to reach $21.2 billion.

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