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Consumer Attitudes & Behavior

  • Report: Judge won’t block Target-MasterCard settlement

    New York – Despite some reservations, a federal judge is reportedly refusing to block a proposed settlement between Target Corp. and MasterCard related to the retailer’s 2013 data breach. According to Reuters, U.S. District Judge Paul Magnuson in St. Paul, Minnesota declined a request from a group of banks and credit unions to rule against the $19 million settlement.

  • Study: McDonalds lags in Twitter response

    New York – McDonald’s responds more slowly to Twitter commentary than other major fast-food hamburger chains, but tweets more often than Wendy’s or Burger King. According to social media analysis conducted by the Wall Street Journal using a tool from Unmetric, Starbucks has 7.7 million Twitter followers, almost triple the 2.8 million Twitter followers held by McDonald’s, the number two fast food chain on Twitter.

    Other findings include:

  • Study: April sales fall despite traffic boost

    San Francisco – Retail sales in several top retail verticals fell despite increased shopper traffic in April 2015. According to a report from Wi-Fi location analytics provider Euclid, early Easter did not cause a drop-off in visits to the store, but consumer caution around spending tax refunds prevented a commensurate sales boost.

    Euclid estimates sales growth in the following retail verticals of:

    • 1.1% decline year-over-year in general merchandise, apparel, furniture and other (GAFO) retail sales.

  • Visa: Retail spending up 4.5%

    San Francisco -- Americans modestly increased their spending in April, with growth across most major purchase categories, according to Visa’s Retail Spending Monitor (RSM), a quarterly report that tracks retail spending patterns based on real-time purchase data.  Retail spending in April was up 4.5% from the prior year, excluding automobile and gasoline purchases.

  • Web revenue generated from smartphones rising

    Pittsburgh - Revenue from shoppers on smartphones rose 73% over the last year, according to a new report from Branding Brand's Mobile Commerce Index released Wednesday. In April 2015, smartphone revenue accounted for 13% of total online revenue, which represented a 63% year-over-year increase.
     

  • Warby Parker continues to expand, opens store in Chicago

    New York -- Hip online eyewear retailer Warby Parker continues its brick-and-mortar expansion. The company has opened its 12th store to date, in Chicago’s Lincoln Park neighborhood.  

    The 2,200-sq.-ft. store is Warby Parker’s first permanent location in the Midwest. It joins locations in cities across the nation, including such as New York, Miami, Dallas and Los Angeles.

  • Early Easter takes bite out April sales

    New York -- An early Easter that drew shoppers into stores in March and slowing economic growth helped cut into retailers’ April sales results.

    At Costco Wholesale Corp., April same-store sales were flat, slightly below analysts’ estimates, primarily due to the strong U.S. dollar and lower gas prices. Sales at U.S. stores increased 2% for the four weeks ended May 3. Internationally, sales fell 4%.  

    Total revenue inched up 2% to $8.75 billion.

  • Study: 72% of grocery shoppers would prefer discounts on groceries instead of gas

    Cincinnati -- Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. Grocery discounts are the new value driver.

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